Thank you for choosing E-Solutions USA securecycle service for the secure handling of your materials to be recycled. These Terms and Conditions were prepared to set forth your and our rights and obligations. If you have any questions regarding these Terms and Conditions, call E-Solutions USA at 631-234-7362. The use of the securecycle container constitutes acceptance of these Terms and Conditions.
In the event you purchased a securecycle Container and do not agree with these Terms and Conditions, you may return the container within ten (10) days (the "Return Period") from the day your received the container (a 10% restocking fee will be charged for returns within ten (10) days). A twenty (20%) restocking fee will be charged for returns submitted between 10 and 30 days. A twenty five (25%) restocking fee will be charged for all returns between thirty (30) and sixty (60) days. E-Solutions USA reserves the right not to accept any returns for credit after sixty (60) days from the original sale of product. Please call us at 631-234-7362 for return instructions. We will send you a refund following receipt of the unused securecycle Container. You will be required to provide proof of purchase to be eligible for a refund.
Limit on program availability
The securecycle Program is NOT available to Customers located outside of the continental United States as well as Alaska, Hawaii and Puerto Rico.
Until E-Solutions USA receives and accepts the Container the title to and risk of loss of the Container and its contents will remain with Customer; and the Customer is solely responsible for the contents of the Container.
Subject to these terms, upon receipt and acceptance of the securecycle Container E-Solutions USA will properly manage, recycle and dispose of the enclosed materials in accordance with the federal, state and local laws and regulations.
Recycling/Disposal Certificates are issued once the materials to be recycled is received and processed. Customer will receive via email a Receiving Report as well as a Certificate that outlines the date processed, quantity and description of materials received.
Destruction Certificates are issued once the hard drives to be destroyed are received and processed. Customer will receive via email a Receiving Report as well as a Certificate of Destruction that outlines the date processed, quantity, model and serial number of the material received.
The securecycle Container must be received by E-Solutions USA on or before sixty (60) days from the day you received the Container. E-Solutions USA has no obligation after the sixty (60) day period to give a refund for unused Containers.
The customer is responsible to pack and seal the securecycle Container in accordance with the packing and shipping instructions included with the Container.
The securecycle Container comes complete with packing and shipping instructions as well as a Prepaid Return Shipping Label. The customer agrees to ship only the allowed items as identified by securecycle following all guidelines and shipping instructions.
Additional Shipping Charges
If the securecycle Container is returned after the sixty (60) day expiration period, the customer shall be responsible for any additional charges to ship the Container. The securecycle Containers are to be used for sending only the materials described on the Accepted Materials List in accordance with our instructions. Any Container that contains items not listed on the Accepted Materials List will be evaluated and the customer will be responsible for all costs associated with processing the items. If we cannot accept the items, you agree that we can return the items to you at your expense and that you will reimburse us for the extra costs we incur. If you exceed the stated capacity of the securecycle Container WE WILL CHARGE YOU AN ADDITIONAL $50 SERVICE FEE FOR EACH CONTAINER THAT EXCEEDS THE WEIGHT CAPACITY.
E-Solutions USA will indemnify Customer (which includes your employees, officers and directors) from any and all claims and damages, causes of action, costs, reasonable attorneys fees, losses or liability arising out of E-Solutions USA breach of these Terms or violation of law. Customer will indemnify, defend (with counsel of E-Solutions USA choosing) and hold harmless, E-Solutions USA (which includes your employees, officers and directors) from and against any and all claims and damages, causes of action, costs, reasonable attorneys fees, losses, or liability arising from the use, packing and /or shipping of the Container (prior to acceptance by E-Solutions USA), any contents packaged in the Container, breach of theses Terms or violation of any applicable city, county, state or federal law, rule or regulation by Customer or any carrier shipping the Container.All rights reserved. Information in this document is subject to change without notice.